- I am receiving the following error: "Cannot
find import; DLL may be missing, corrupt, or wrong version.
File MSVCRT.dll"
This problem can be resolved by making sure that Microsoft
Internet Explorer 4 or above is installed.
- I am receiving the following error: "Cannot
find import; DLL may be missing, corrupt, or wrong version.
File hhctrl.ocx"
This file is required by Microsoft HTML Help files. Installing
Microsoft Internet Explorer 4 or above will resolve this problem.
- I am receiving the following error: "Exception
EReadError in module FOLDER-SNAP.EXE at .... Error reading imgToolbar.Bitmap:
Failed to read ImageList data from stream."
Folder-Snap requires a newer version of the Windows Common
Controls. The file CC32inst.exe can be downloaded from
the Microsoft
Download Centre to update these controls.
- I am receiving the following error: "The
dynamic link library SHLWAPI.dll could not be found in the specified
path." or "Cannot find import;
DLL may be missing, corrupt, or wrong version. File SHLWAPI.dll"
This error will occur if you have an older version of Internet
Explorer. Folder-Snap requires version 4 or above.
- When trying to view the help file, an "Action
canceled" message is displayed.
If you downloaded the help file on its own from the website,
you will need to right-click on it and select Properties from
the popup menu. At the bottom of this screen is the option to
Unblock the help file. This is required because of a recent
security update to Windows. See http://support.microsoft.com/kb/896358
for details.
A similar issue will occur if you installed Folder-Snap onto
a network drive. In this case, however, the help file cannot
simply be unblocked. To solve the problem, the help file may
be copied to the local computer, or alternatively, the hhreg
utility may be used to enable access. See http://www.ec-software.com/products_hhreg.html
for details.
